Frequently Asked Questions
Do you have questions about Simple?
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Simple is kind to skin and to animals too. We do not test our products on animals. We believe products that are safe for humans can be developed using non-animal approaches. As a Kind to Skin brand, born in Europe, we are very proud Europe has been ahead of its time for many years and banned animal testing completely since 2013.
Now that we have started expanding the brand geographically outside Europe, we are supporting a Global ban on animal testing everywhere we deploy our brand. Our parent-company, Unilever, has announced it supports calls for a global ban on animal testing similar to the existing EU ban.If you want to know more, please see here.
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A very small number of Simple products currently include beeswax. All future Simple products are being designed with vegan consumers in mind and animal-derived ingredients will not be used. For further information please contact our team.
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Unilever are committed to sourcing all agricultural raw materials sustainably. Please see here for more information.
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You will find Simple products in most grocery and beauty stores. You can also find our products online, in both Australia and New Zeland in the following retailers.
In Australia:
- https://www.woolworths.com.au
- https://shop.coles.com.au
- https://www.priceline.com.au
- http://www.chemistwarehouse.com.au
In New Zealand:
You can also find links to buy directly from our website, clicking on the "Buy it Now" button in each product page.
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The countries in which Simple products are currently distributed are: Canada, Norway, Singapore, Taiwan, Netherlands, Portugal, Sweden, Malaysia, Australia, New Zeland, USA, Republic of Ireland, Philippines, Brazil, Argentina, Uruguay, Thailand and Germany.
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On our website you will find links to buy each of our products online.
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There are no added nuts in our products but we can not guarantee that any Simple products are made in a nut free environment. Some Simple products contain either Olive, Shea, Grapeseed, Castor Oil, Jojoba or Almond which are all derived from either nuts or seeds. Please check the ingredients list on pack for the most up to date information. Alternatively, for more information on specific products please contact us by clicking here.
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Simple products are particularly recommended during pregnancy. When pregnant your skin becomes more sensitive and your sense of smell can be stronger, so look for products with no artificial perfumes or harsh chemicals.
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No alcohol is used in Simple skincare products.
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Our products are examined at an independent testing house and the results are validated by an independent dermatologist to verify that they are safe to use.
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Simple products are hypoallergenic because they have been tested via HRIPT (Human Repeat Insult Patch Test) by an independent testing house. That means Simple products are found to be non-sensitizing and non irritating.
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Just like your skin, our planet has a delicate ecosystem that needs looking after, and we’re committed to being kinder to both. You’ll notice that we’ve done away with unnecessary leaflets, made many of our packs recyclable, and have started using recycled and biodegradable materials in our products and packaging. We’re not stopping there, though. There’s still a lot more to be done, and we’re determined to be as green as possible, so watch this space for more eco-friendly updates!
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All of our skincare products are soap free.
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Your skin's sebaceous glands produce sebum, a natural oil that helps to keep skin soft, supple and healthy. Emotional or external triggers - stress, stimulants, hormones, oil-stripping products and even the weather - can send your glands into overdrive. These glands are more concentrated on your forehead, nose and chin. A shiny T-zone with dry cheeks is not unusual.
Try our Simple Clear Skin range which contains Zinc PCA to help absorb excess oil.
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If you have sensitive skin, there are some common ingredients used in skincare products which you should avoid. Check out the list of harsh ingredients here.
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It depends. Age, the environment, your lifestyle and diet, your hormonal activity as well as the clothes and jewellery you wear can all be triggers for sensitive skin occasions. All skin can be sensitive at times, due to external causes like pollution or cold weather, learn more about the triggers of sensitive skin here.
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What’s your skin type? Ah, that elusive question. It can feel like a complex, and often confusing, quest – but solving it is the skincare Holy Grail. So, here’s the good news: it’s actually not that hard to figure out, once you know what to look for (and sort fact from fiction). Luckily, we can help you with that. Here’s a quick guide to identifying your skin type, so that you’re all set to give it some love.
